Welcome to Setup Sync & Learn's Remote Session Enquiry Form - information to ensure we can assist you in the best way possible (time to complete approx 3 mins).

Please note: this is for your free 15 minute remote session, but the form is our usual/standard in case you decide to extend your session for more advice and help (standard rates based on 15 minute increments will apply).

Please read and indicate below that you understand and agree to the terms & conditions for a remote session.

Name *
Which Apple devices do you need help with? *
It's important that operating systems are up to date for remote sessions ie. MacOS, iOS. Be sure to backup BEFORE any updates.
What age is the device/s you need help with? *
Which version operating system does your device have? *
Note: The Mac has MacOS and mobile devices iOS. Warning: We recommend backing up all data prior to updating OS.
Communication Apps *
We will use the following Apple Apps that come installed on all Apple devices. Select the Apps you use or have used before:
It is the client's responsibility to have data backed up on any/all devices.
Please indicate your ideal day/s for a remote session with SSL. *
Select preferred time/s (Sydney time) *
Standard rates apply between 9am-5pm (EST) Monday to Friday.
Please choose a quiet, private location with a good internet connection.
Please let us know who your ISP is:
This may have changed since your last session with us.
I have read and understood the terms & conditions for a remote session *
Terms & Conditions here: http://setupsynclearn.com/remote-session