Remote Session time? COVID-19 update for clients

Given the most recent advice by government and health officials, regretfully Setup Sync & Learn will not be visiting people in person for sessions until further notice.

If you’re isolating at home, working, studying or running the now very busy household, you may find that you need some technical help or advice.  It may also be a good opportunity to make this a positive and learn more about using your Apple devices.  You may also have questions concerning other technology in your house eg. TV, printer, wi-fi, speakers etc.

remote session with setup sync & learn

remote session with setup sync & learn

The best way for clients to determine if a remote session is a good solution for them is by following these steps:

  1. Read our Remote Session information on the website here

  2. Fill out the Remote Session Request form that follows above or here

  3. Wait for confirmation or further communication

  4. Use our Recommendations List to help you prepare for the session here

Please note: a remote session is by appointment just like an in person session. If you require more urgent technical assistance you may like to try Apple’s official support AppleCare on 1300 321 456 (charges may apply).

Most importantly, please all take care and stay well, and I look forward to when business and life in general returns to normal. If you have any questions or concerns please let me know.

Kind regards,

Reece Creighton - Director, Setup Sync & Learn