Here’s some examples of the most frequently asked questions we have in sessions:

1. Passwords

A very common frustration for many people:

  • how can I create strong passwords, have my Apple devices remember them and fill them in for me when needed?

  • How can I manage my passwords and do I need to buy a special App to do all of this?

2. Apple ID

This has always been a source of confusion for many people:

  • What is my Apple ID and password, and when do I use it?

  • I think I have more than one Apple ID?

  • Can I merge Apple ID’s?

Also, it’s very common to see people sharing the same Apple ID which can be a great issue - why is my partner/family member receiving my messages/emails and other information?

3. iCloud

What is iCloud, or the “cloud” in general? How does it work and why would I use it?